The entrance courtyard at Casa Brio, the timber doors standing open on a carved sandstone relief and the paved walk crossing the water to the house
Your Data

Privacy Policy

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Exotic Hideaways respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how personal information is collected, used, stored, and protected in connection with enquiries, subscriptions, bookings, and stays at Casa Brio.

Collection of Personal Information

Exotic Hideaways may collect personal information from you when you contact us, make an enquiry, subscribe for updates, request a booking, complete a reservation, or otherwise communicate with us in relation to Casa Brio.

The personal information collected may include your name, email address, telephone number, booking details, payment related information, travel information, guest preferences, and any other information you choose to provide.

Use of Personal Information

Personal information collected by Exotic Hideaways may be used for the following purposes:

  • To respond to enquiries and provide information requested by you.
  • To process and manage bookings and reservations.
  • To communicate with you regarding your booking, stay, payment, or requested services.
  • To send updates, offers, or promotional communications where you have subscribed or otherwise requested to receive them.
  • To provide services, support, and arrangements related to your stay at Casa Brio.
  • To comply with legal, operational, or regulatory requirements.

Protection of Personal Information

When you contact us, subscribe for updates, or make a booking to stay at the villa, we undertake to keep your data private.

We do not sell your personal data, use security measures to protect your information, and never share it with third parties without your consent.

Exotic Hideaways uses reasonable measures to protect personal information against unauthorised access, misuse, disclosure, or loss.

Disclosure to Third Parties

Personal information will not be shared with third parties without your consent, except where such disclosure is reasonably necessary:

  • To process or manage your booking or stay.
  • To provide requested services or arrangements in connection with your reservation.
  • To communicate with the Owner, Owner’s Representative, villa staff, payment providers, or service providers involved in your booking or stay.
  • To comply with applicable laws, regulations, legal processes, or lawful requests by authorities.

Cookies and Website Analytics

This website uses Google Analytics, a service provided by Google, to understand how visitors find and use the site — for example which pages are read before an enquiry is made. This helps Exotic Hideaways improve the information offered to guests. Google Analytics uses cookies and collects information such as the pages visited, the approximate location of the visitor, the type of device and browser used, and the website or search that referred the visitor. This information is used in aggregate and is not used to identify individual visitors.

Visitors in the European Economic Area and the United Kingdom are asked for their consent before any analytics cookie is placed, and no such cookie is set unless consent is given. Consent may be withdrawn at any time by clearing the cookies and site data for this website in your browser. No advertising cookies are used, and no personal information is shared with Google or any other party for advertising purposes. Google processes this information on Exotic Hideaways’ behalf and may store it on servers outside your country of residence; further information is available in Google’s own privacy policy.

Access and Correction

If you believe that any personal information held by Exotic Hideaways is inaccurate, incomplete, or out of date, you may request that it be corrected. You may also request access to personal information held about you, subject to any legal or operational obligations that may apply.

Changes to this Privacy Policy

Exotic Hideaways reserves the right to amend or update this Privacy Policy from time to time without prior notice. Any updated version shall apply from the date it is published on the website.

Contact

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact Exotic Hideaways at: